Shipping policy

1. Processing Time

· Orders are processed and shipped within [1-3 business days] (excluding weekends and holidays).
· You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

2. Shipping Methods & Delivery Times
We offer the following shipping options (available options and rates will be displayed at checkout):

Shipping Method Estimated Delivery Time Cost
Standard Shipping Typically 10-40 business days Calculated at checkout (based on weight/destination)
Expedited Shipping (if available) Typically 3-10 business days Calculated at checkout (based on weight/destination)

Please note: These are estimated delivery times. Actual delivery may be delayed due to customs clearance, weather, or other unforeseen circumstances.

3. Shipping Origin

· All orders are shipped from [Shenzhen, China] .

4. International Shipping & Customs

· International orders may be subject to import duties, taxes, or customs fees. These charges are not included in the shipping cost and are the buyer‘s responsibility.
· We have no control over these charges and recommend checking with your local customs office before placing an order.

5. Incorrect Address

· If a package is returned due to an incomplete or incorrect shipping address provided by the customer, the customer is responsible for any additional shipping costs to resend the order.

6. Lost or Damaged Packages

· If your package is lost or damaged in transit, please contact our customer support team immediately. We will assist you in filing a claim with the carrier.
· For orders without shipping insurance, our liability is limited to the order value (see our Terms of Service for details).

7. Contact Us
If you have any questions regarding shipping, please contact us at:

· Email: vlongauto@gmail.com
· Whatsapp: +86 18820259042